Vozo EHR
Affordable Cloud-Based Electronic Health Records
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Quick Verdict: Is Vozo EHR Worth It?
Vozo EHR is worth considering if:
- You're extremely budget-constrained and willing to accept some risk
- You have technical staff capable of self-service implementation
- You're testing EHR solutions and can easily switch if needed
- You can thoroughly test all features during the 14-day trial period
- You can get all support and implementation commitments in writing
Vozo EHR is NOT worth it if:
- You need proven, reliable customer support
- Your practice has complex compliance requirements
- You lack technical resources for troubleshooting
- You're making a long-term platform commitment
- You need extensive onboarding and training support
What is Vozo EHR?
Vozo EHR is a cloud-based Electronic Health Record platform designed for healthcare practices of all sizes. The company, founded in 2019 and headquartered in Virginia, positions itself as an affordable yet feature-rich alternative to established EHR vendors.
The platform combines EHR functionality with practice management, revenue cycle management, telehealth, and patient engagement tools. Vozo emphasizes its remote patient monitoring (RPM) capabilities and customizable workflows for various specialties.
Limited Market Validation
Vozo EHR Pricing & Plans
Vozo EHR's pricing is notably lower than most EHR competitors, which is both an attraction and a potential concern:
| Plan | Monthly Cost | Best For |
|---|---|---|
| Basic | $25/month | Small practices testing EHR solutions |
| PremiumPopular | $60/month | Practices needing telehealth & RCM |
| RCM Service | Custom Pricing | Full billing outsourcing |
Vozo EHR's $25/month Basic plan is approximately 10x less expensive than DrChrono's entry tier ($249/month), making it one of the most affordable full-featured EHR options available—if the platform delivers on its promises.
— HIPAA Experts Analysis
Pricing Discrepancies
Key Features
Electronic Health Records
Cloud-based patient record management with customizable templates, clinical documentation, and automated charting. Includes patient demographics, medical history, and visit notes.
E-Prescribing
Integrated electronic prescribing through Surescripts, including drug interaction checks and prescription renewals. EPCS (Electronic Prescribing of Controlled Substances) availability should be verified.
Telehealth
Built-in HD video visits integrated with patient charts. Includes Zoom and Google Meet integrations. Group telehealth sessions are supported on higher tiers.
Remote Patient Monitoring (RPM)
Vozo highlights its RPM capabilities for tracking patient vitals remotely through wearables and mobile apps. Includes customizable dashboards and alerts for chronic care management.
Practice Management & Billing
Appointment scheduling, automated claims submission, coding assistance, and revenue tracking. Premium tiers include RCM services with dedicated billing specialists.
Patient Portal & Engagement
Patient-facing portal for appointment scheduling, medical records access, secure messaging, and bill payment. Mobile apps available for iOS and Android.
Pros & Cons
Pros
- Extremely affordable pricing ($25/month entry point)
- Comprehensive feature set including EHR, PM, billing, and telehealth
- Remote patient monitoring (RPM) capabilities
- Mobile apps for iOS and Android
- Customizable workflows for multiple specialties
- HL7 and FHIR standard support for interoperability
- Unlimited users included on Basic plan
Cons
- Virtually no verified user reviews to validate claims
- One detailed Trustpilot review describes serious issues
- Support quality and responsiveness unverified
- Relatively new company (founded 2019)
- Pricing information varies across sources
- Implementation and onboarding quality unclear
- Limited third-party integration documentation
User Feedback Analysis
Critical Concern: Limited & Negative Reviews
The Trustpilot Review (May 2025)
1-Star Review
"Vozo promises everything. Please do not be fooled like I was. Their 'EHR' is not that at all... There was no onboarding. I had to send numerous emails to get the features they advertise and none of them were operable. Even basics like adding your practice name and locations was dang near impossible."
— Jessica Green-Burns, Healthcare Provider via Trustpilot
Key Concerns from This Review:
- No proper onboarding process
- Basic features reportedly non-functional
- Unprofessional customer service experience
- Difficulty obtaining refunds
- Questions about team expertise in healthcare
The absence of reviews on major software platforms is itself a significant red flag. Established EHR vendors typically have hundreds or thousands of verified reviews. Vozo's near-complete absence of third-party validation makes it impossible to verify vendor claims independently.
— HIPAA Experts Analysis
What Vozo Claims (Unverified)
According to vendor marketing materials, Vozo offers:
- 24/7 customer support
- Live online training and webinars
- Dedicated account managers (on higher tiers)
- Responsive support team
Note: These claims cannot be verified due to lack of independent user feedback.
HIPAA Compliance Assessment
Vozo EHR claims to be HIPAA compliant with the following security measures:
- Encryption: 256-bit AES encryption for data at rest and in transit
- Access Control: Role-based access permissions
- Cloud Security: Secure cloud hosting infrastructure
- Audit Trails: Activity logging and monitoring
Verify Compliance Independently
- Request and review their Business Associate Agreement (BAA) carefully
- Ask for documentation of their security certifications
- Verify their data center compliance (SOC 2, etc.)
- Confirm incident response procedures in writing
- Consider conducting a third-party security assessment
Implementation Timeline
Account Setup
Week 1
- Create account and configure practice settings
- Set up user permissions and roles
- Configure basic preferences
Expected Outcome: Basic system access established
Data Migration
Week 2-3
- Import existing patient records
- Transfer historical data
- Verify data accuracy
Expected Outcome: Patient data accessible in new system
Customization & Training
Week 3-4
- Configure workflows and templates for your specialty
- Complete online training and documentation review
- Set up billing and scheduling preferences
Expected Outcome: Staff comfortable with daily operations
Implementation Concerns
Vozo EHR vs. Alternatives
Keragon
Viable AlternativePricing: Starting at $99/month
Strengths
- Healthcare-specific automation platform
- Excellent EHR integrations
- No-code workflow builder
- Strong security and compliance focus
Limitations
- Focused on automation, not full EHR
- Learning curve for complex workflows
Verdict: Best for practices needing HIPAA-compliant workflow automation
DrChrono
Viable AlternativePricing: $249-$599+/provider/month
Strengths
- Mature, feature-rich platform
- Excellent iPad optimization
- Speech-to-text charting
- Strong billing tools on higher tiers
Limitations
- Significantly more expensive
- No Android doctor app
- Many features locked to higher tiers
Verdict: Premium option for iOS-focused practices with larger budgets
Carepatron
Viable AlternativePricing: Starting at $22/month
Strengths
- Very affordable
- User-friendly interface
- Good for mental health practices
- Free version available
Limitations
- Less comprehensive than full EHR systems
- Limited specialty support
Verdict: Budget-friendly option for small practices
OhMD
Viable AlternativePricing: $300-$500/month
Strengths
- Excellent patient communication focus
- HIPAA-compliant texting
- Strong EHR integrations
- Telehealth included
Limitations
- Not a full EHR system
- Higher cost for communication-only solution
Verdict: Best for patient engagement and communication needs
Conclusion: Given the concerns about Vozo EHR's limited market validation, practices may want to consider more established alternatives. While Vozo's pricing is attractive, the risk of implementation issues and poor support may outweigh the cost savings.
Final Verdict: Is Vozo EHR Worth It?
Vozo EHR presents an intriguing value proposition with its low pricing and comprehensive feature list. However, the near-complete absence of verified user reviews and one highly concerning negative experience create significant uncertainty about real-world performance.
The Value Equation
Whether Vozo EHR is "worth it" depends entirely on your organization's constraints:
Vozo EHR is worth the investment if:
- You're extremely budget-constrained and willing to accept risk
- You have technical staff capable of self-service implementation
- You're testing EHR solutions and can easily switch if needed
- You can thoroughly test during the 14-day trial period
- You get all support and implementation commitments in writing
Vozo EHR is NOT worth it if:
- You need proven, reliable customer support
- Your practice has complex compliance requirements
- You lack technical resources for troubleshooting
- You're making a long-term platform commitment
- You need extensive onboarding and training support
Our recommendation: We recommend extreme caution with Vozo EHR. While the pricing is attractive, the lack of market validation is a significant red flag. If considering Vozo, thoroughly test all features during the trial, get all commitments in writing, and have a backup plan ready.
Try Vozo EHR: 14-day free trial available
Affiliate Disclosure
The link below is an affiliate link. If you sign up, we may earn a commission at no additional cost to you. This does not influence our recommendations — we evaluate all products independently based on our review methodology.
Vozo EHR
- ✓14-day free trial
- ✓Starting at $25/month
- ✓Cloud-based EHR platform
Contract: Monthly subscription; verify terms before committing
Frequently Asked Questions
Brian Lawson researches compliance practices across healthcare SaaS platforms, EHR systems, and automation tools. His work focuses on how software vendors address HIPAA obligations.
See our review methodology