Quick Verdict: Is Healthie Worth It?
Healthie is worth considering if:
- You're a nutritionist, wellness coach, or integrative health practitioner
- You run a virtual-first or hybrid practice
- You need EHR, scheduling, telehealth, and client engagement in one platform
- You want client metric tracking (weight, food, sleep, activity)
- You need API access for custom integrations
Healthie is NOT worth it if:
- You primarily bill insurance (built-in workflows may not fit)
- You need sophisticated care planning features
- You're a mental health provider prioritizing interface design
- You need immediate audit log access for compliance
- You want single appointment booking (packages required)
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Healthie positions itself as an all-in-one platform for health and wellness professionals who need electronic health records, practice management, and telehealth capabilities in a single system. The platform combines scheduling, billing, client engagement tools, and HIPAA-compliant documentation for nutritionists, wellness coaches, therapists, and other healthcare providers who run virtual or hybrid practices.
This review examines Healthie's features, pricing structure, and user feedback from multiple review platforms to help you determine if this platform fits your practice needs.
What Is Healthie?
Healthie is an electronic health record and practice management platform designed for health and wellness professionals. The system targets practitioners who need to manage multiple aspects of their practice through one interface rather than juggling separate tools for scheduling, billing, and client communication.
The platform handles scheduling, telehealth appointments, SOAP note documentation, billing workflows, and client engagement through a HIPAA-compliant portal. Healthie includes integrations with payment processors, supplement dispensaries, and wearable technology devices. The system supports solo practitioners and group practices across nutrition, wellness coaching, behavioral health, and other healthcare specialties.
Healthie Pros and Cons
User feedback from Capterra, G2, and other review platforms reveals consistent patterns in what practitioners appreciate and where the platform falls short.
✅ Strengths
- Ease of use: Tutorial videos help new practitioners get started quickly
- Client portal: User-friendly design with messaging and metric tracking
- Customer support: Responsive team with dedicated account managers
- Integrations: Stripe, Fullscript, Candid Health connections
- Customization: No coding skills required for interface customization
- Comprehensive tracking: Weight, food, sleep, activity all in one place
❌ Limitations
- Payment workflow: Requires package purchases, not single appointments
- Complex forms: Conditional logic becomes cumbersome for complex scenarios
- Care planning: Less developed than other features
- Audit logs: Must contact support for detailed compliance reports
- API documentation: Lacks comprehensive details for complex integrations
- Product updates: Occasionally disrupt existing integrations
Key Features and Capabilities
Scheduling and Calendar Management
The scheduling system allows practitioners to set availability, manage multiple provider calendars in group practices, and prevent booking conflicts. Clients can book appointments through the portal based on real-time availability. The calendar integrates with telehealth sessions so video appointments launch directly from scheduled time slots.
Telehealth and Communication
Healthie provides HIPAA-compliant video conferencing for telehealth appointments. The video system launches within the platform rather than requiring external tools like Zoom. This integration keeps all appointment documentation, video sessions, and follow-up communication in one location. The messaging system supports text, PDF, and video messages within the client portal.
Clinical Documentation
SOAP note templates help practitioners document appointments with structured formats. The templates allow customization to match specific practice needs and specialty requirements. Custom forms handle intake paperwork, consent documents, assessment tools, and progress tracking with conditional logic for questions that appear based on previous answers.
Client Portal and Engagement
Clients access a dedicated portal where they view appointments, complete forms, make payments, and communicate with their provider. The portal includes metric tracking functionality for weight, measurements, food intake, water consumption, sleep patterns, and physical activity. The Healthie mobile app extends portal access to smartphones.
Billing and Payment Processing
Healthie integrates with Stripe for credit card processing and bank transfers. Insurance billing capabilities exist through integration with Candid Health for claims submission and tracking. However, many users report handling billing outside Healthie through separate systems because the built-in insurance workflows do not match their specific requirements.
Package-Based Pricing Note
Integrations and API
Healthie connects with Fullscript for supplement dispensaries, allowing practitioners to recommend products and earn commissions. Wearable device integrations pull data from fitness trackers into client profiles. The API allows custom integrations for practices that need to connect with proprietary systems. Some practices use Healthie as a headless EHR, accessing data through the API while presenting a custom interface to clients.
Pricing Plans and Value
Healthie structures pricing around practice size and feature needs, starting at entry-level plans for solo practitioners and scaling to enterprise options for larger organizations. The platform offers a free trial period to test features before committing.
Pricing Breakdown
| Plan | Monthly Cost | Best For |
|---|---|---|
| Starter | $19/month | Solo practitioners just starting out |
| ProfessionalPopular | $79-$149/month | Growing practices with more clients |
| Enterprise | Custom pricing | Larger organizations with API needs |
The platform charges per user per month for group practices, with pricing that scales based on the number of providers. Administrative staff who only handle scheduling or billing may not require full provider licenses, which helps control costs.
User Ratings and Feedback Summary
Platform Ratings
- Capterra: 4.4/5 (115 reviews)
- Ease of Use: 4.2/5
- Customer Service: 4.3/5
- Value for Money: 4.5/5
- Integrations: 4.5/5
- Support: 5.0/5 (from detailed behavioral health review)
Positive reviews emphasize reliability, information accessibility, and workflow efficiency. Practitioners who own group practices highlight the multi-provider calendar view as a significant advantage. Integration with clearinghouse systems for insurance billing receives specific praise from practices that submit claims regularly.
Implementation Complexity
Most users express intent to renew their Healthie subscriptions. One organization reports 100% intent to renew despite identifying areas for improvement, attributing this decision to customizability, stability, and customer support quality.
Healthie vs. Alternatives
SimplePractice
Viable AlternativePricing: $29-$99/month
Strengths
- Better user experience design
- Polished interface
- Streamlined clinical workflows
Limitations
- Lacks API capabilities
- Less customization depth
- No nutrition tracking
Verdict: Choose SimplePractice if you prioritize interface design over customization.
Practice Better
Viable AlternativePricing: $25-$89/month
Strengths
- Refined nutrition focus
- Meal planning tools
- Similar feature set to Healthie
Limitations
- Less API access
- Narrower focus on nutrition only
- Limited white-label options
Verdict: Choose Practice Better if you run a pure nutrition practice without custom integration needs.
OhMD
Viable AlternativePricing: $300/month
Strengths
- Call-to-text deflection
- 8 EHR integrations
- No patient app needed
Limitations
- Communication focus only
- No EHR functionality
- Higher price point
Verdict: Choose OhMD if you only need patient communication, not practice management.
Conclusion: Healthie positions itself between specialized tools like SimplePractice and enterprise systems like Canvas, offering customization and integration capabilities without the complexity and cost of larger platforms. This middle position appeals to growing practices that have outgrown basic tools but do not need full enterprise EHR functionality.
Who Should Choose Healthie
✅ Ideal Candidates
- Solo practitioners and small group practices in nutrition, wellness coaching, and integrative health
- Virtual-first practices with integrated telehealth needs
- Growing practices needing API access for custom integrations
- Practitioners offering multiple service types (fitness, nutrition, wellness)
- Coaches who offer 1-on-1, group classes, and virtual programs
❌ Poor Fit
- Practices that primarily bill insurance
- Organizations needing sophisticated care planning
- Mental health practitioners prioritizing interface design
- Practices with complex compliance requiring immediate audit log access
- Single appointment providers who don't want package-based pricing
Healthie Frequently Asked Questions
Final Verdict: Is Healthie Worth It?
Healthie delivers a well-rounded platform for health and wellness professionals who need EHR, practice management, scheduling, telehealth, and client engagement in one system. The platform excels for nutritionists, wellness coaches, and integrative health practitioners running virtual or hybrid practices.
The Value Equation
Whether Healthie is "worth it" depends entirely on your organization's constraints:
Healthie is worth the investment if:
- You're a nutritionist, wellness coach, or integrative health practitioner
- You run a virtual-first or hybrid practice needing telehealth
- You want client metric tracking and engagement tools
- You need API access for custom integrations
- You value excellent customer support
Healthie is NOT worth it if:
- You primarily bill insurance with complex workflows
- You need sophisticated care planning features
- You're a mental health provider prioritizing interface design
- You require immediate audit log access
- You want single appointment booking without packages
Our recommendation: Healthie is highly recommended for wellness and integrative health practices. The combination of customization, API access, and excellent customer support makes it a strong choice for growing practices. Start with the free trial to test if the platform fits your specific workflow needs.
Related Resources
Thomas has over 10 years of experience evaluating healthcare IT systems and EHR platforms. He specializes in practice management solutions for wellness and integrative health practices.
See our review methodology